Dedicated monitoring: built for Italy
Our Italian Fusion Hub is based and registered in Italy to target the specific cargo theft problems facing the country.
How it Works
By configuring security parameters around your unique Standards of Care, Watch Officers receive exception events through a priority queue, enabling them to focus on what is most important. Overhaul has the capacity to proactively address real-time non-compliance events with a staffing efficiency model that creates cost benefits for customers without sacrificing quality of service and speed of response.
24x7 Proactive Monitoring
Confidently put the monitoring of your shipments in the hands of our trained local professionals. Overhaul’s Italian Fusion Hub leverages Overhaul’s situational analysis engine and risk monitoring solution to take a proactive approach to shipment monitoring.
Highly Trained
Overhaul Watch Officers are a team of skilled individuals with a passion for security, problem solving, and customer service. The role of a Watch Officer consists of monitoring customer shipments, analyzing cargo risk events, and managing cargo recovery response protocols through Overhaul’s Law Enforcement Connect technology. Watch Officers are highly analytical and focused on providing an exceptional level of support to surpass customer expectations.
In Region
Overhaul supports a team in Italy to focus on escalations and monitoring within the region. With native fluency in the local language, they are uniquely positioned to react and respond to alerts and to connect with local law enforcement efficiently.
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