A global logistics service provider faced FTL thefts in their network, causing loss of cargo and risking customer relationships. Even though they had established driver protocols, they lacked a method to verify if drivers comprehended the guidelines or if they were even informed about them. The bigger hurdle was figuring out the appropriate course of action upon confirming a theft. They recognized the necessity for a prompt and effective solution that could safeguard their cargo during transit and, above all, provide customers with reassurance.

After falling victim to a spate of four thefts totaling millions of dollars in cargo and even greater impact to their end customers, a Fortune 500 consumer electronics company knew they needed to improve cargo security on their Mexican lanes.