Today’s logistics teams have more data than ever before, from real-time location updates to sensor alerts on shipment condition. But with so many notifications and risk events flooding in, it can quickly become overwhelming to know what demands your immediate attention.
To manage this flood of information, companies need smarter tools like Overhaul’s Risk Monitor, which filters the noise and highlights the shipments that truly need their attention. In turn, teams are able to avoid alert fatigue and delayed responses.
The challenge with existing solutions
Many monitoring tools in the market flood teams with alerts but lack the ability to clearly separate the critical from the trivial. Without strong triage and context, logistics teams are left to manually decide what’s urgent, often across multiple disconnected platforms. This leads to wasted effort on low-priority events, delayed action on real threats, and a constant feeling of playing catch-up.
Impact on operations
This alert overload makes it difficult for logistics teams to prioritize shipments accurately. Valuable time is spent investigating false alarms or non-critical events, delaying responses to truly risky shipments, and increasing the chance of costly disruptions.
Moreover, assessing an alert’s real risk often requires manually cross-referencing shipment details, sensor data, and external factors. This complex, time-consuming process slows decision-making when speed matters most.
Introducing Overhaul’s smarter monitoring approach
Overhaul has transformed shipment monitoring by moving beyond continuous tracking and monitoring by exception. Our platform analyzes all shipment data holistically to distinguish true risks from benign alerts, so your team focuses only on what truly matters.
Powered by billions of data points and deep industry expertise, Overhaul’s AI-informed platform intelligently evaluates patterns of events alongside contextual risk factors. This provides clear, actionable insights that were once only possible through manual analysis.
The risk score: prioritization made simple
At the heart of Overhaul’s Risk Monitor solution is the Shipment Risk Score, an AI and machine learning-informed model that assigns a dynamic score to each shipment based on real-time events and context.
The score highlights actionable risks only and ignores non-critical factors unless combined with an event requiring attention. For example, a shipment moving through a high-risk area alone won’t trigger prioritization, but if a risk event occurs there, the score reflects that elevated danger.
Intelligent compound event detection
Overhaul’s model also detects when multiple events happen close together, which can mean a higher risk than any single alert alone. This “compound event detection” helps your team focus on shipments with complex risk patterns while deprioritizing isolated, less critical alerts.
Understanding risk: the risk summary
A risk score is only valuable when you understand what drives it. That’s why Overhaul introduced the Risk Summary, a concise snapshot that explains exactly why a shipment is flagged as risky, pulling together key events, sensor data, and contextual information in one clear view.
This transparency empowers faster, more confident decision-making without having to dig through timelines or multiple panels.
Real impact: faster response and resolution
Overhaul’s Risk Score enables teams to prioritize the riskiest shipments faster, leading to a 50% improvement in response times for true risks.
The Risk Summary further reduces investigation time by simplifying the risk profile, contributing to a significant decrease in time to resolve incidents.
With protection rates this high—99.99% overall cargo security and a 96% recovery rate for attempted theft and pilferage—every minute quicker in responding could be the key to ensuring a safe delivery versus incurring significant losses. And when a high-risk alert demands experienced intervention, Overhaul’s 24/7/365 risk monitoring team and LE Connect network step in immediately, coordinating with law enforcement and recovery efforts without delay.
Overhaul’s advanced risk scoring transforms shipment monitoring by prioritizing critical alerts and empowering smarter decision-making. Protect your shipments and streamline your operations with intelligent, data-driven insights. Contact Overhaul today.
